Last Updated: September 30, 2026
Thank you for shopping with KakaGift LLC. We are committed to providing a reliable and convenient shipping experience for every order.
This Shipping Policy explains our shipping methods, processing times, delivery estimates, and shipping charges for orders placed through kakagift.com.
1. Shipping Destination
At this time, KakaGift ships orders within the United States only.
We currently do not offer shipping to international destinations, U.S. territories, or other locations outside the United States unless otherwise stated at checkout.
2. Order Processing Time
Orders are typically processed and prepared for shipment within 3-5 business days after the order is successfully placed and payment has been confirmed.
Business days are Monday through Friday and do not include U.S. federal holidays.
Please note that processing time is separate from shipping transit time.
During periods of high order volume, holidays, promotions, or other circumstances beyond our reasonable control, processing may take longer than the standard timeframe.
3. Order Cut-Off Time & Handling Schedule
Order Cut-Off Time:5:00 PM (GMT-08:00) Pacific Standard Time (PST).
Orders placed before 5:00 PM PST on a business day (Monday through Friday) will begin processing the same day.
Orders placed after 5:00 PM PST or during weekends/federal holidays will begin processing on the next business day.
Production & Handling: Because our apparel and kitchen items feature detailed custom embroidery, our processing time is 3 to 5 business days (Monday – Friday).
4. Standard Shipping
Our standard shipping option is:
Standard Shipping: $4.99
Estimated delivery time:
5–10 business days
Delivery estimates begin after your order has been processed and shipped.
Please understand that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your shipping address, carrier delays, weather, holidays, and other circumstances outside of our control.
5. Free Shipping
We offer free standard shipping on orders over $70.
The order subtotal must meet the $70 minimum before applicable taxes and other charges, unless otherwise stated at checkout.
If your order qualifies for free shipping, the applicable shipping charge will be automatically removed or adjusted during checkout.
6. Shipping Confirmation and Tracking
Once your order has been shipped, we may send a shipping confirmation email containing your tracking information, when tracking is available.
Tracking information may take some time to become active after the carrier receives and scans the package.
You can use the tracking information provided to monitor the status of your shipment.
7. Delivery Delays
While we make reasonable efforts to ensure orders are delivered within the estimated timeframe, KakaGift cannot guarantee a specific delivery date.
Delivery may be delayed due to circumstances including, but not limited to:
- Severe weather
- Carrier delays
- Holidays
- High shipping volumes
- Incorrect or incomplete shipping information
- Address-related issues
- Transportation disruptions
- Other circumstances outside our reasonable control
If your package is delayed, please check the tracking information first. If you need additional assistance, contact us at support@kakagift.com.
8. Incorrect or Incomplete Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please carefully review your shipping information before submitting your order.
If you realize that you entered an incorrect address, contact us as soon as possible at support@kakagift.com.
We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
KakaGift may not be responsible for additional shipping costs or delivery issues resulting from an incorrect or incomplete address provided by the customer.
9. Lost, Stolen, or Damaged Packages
If your tracking information indicates that a package has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or the applicable carrier.
If you believe your package has been lost, stolen, or damaged during transit, please contact us at support@kakagift.com with your order number and relevant shipping information.
We will review the situation and work with the applicable shipping carrier when appropriate.
10. Undeliverable or Returned Packages
A package may be returned to us by the carrier because of an incorrect address, insufficient address information, unsuccessful delivery attempts, refusal of delivery, or other delivery-related circumstances.
If a package is returned to KakaGift, please contact us at support@kakagift.com.
Additional shipping charges may apply if the package needs to be reshipped due to information or circumstances attributable to the customer.
11. Order Changes or Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing the order.
Because orders may enter processing shortly after purchase, we cannot guarantee that changes or cancellations can be made once an order has been processed or shipped.
If an order has already shipped, you may need to follow our Return and Refund Policy.
12. Shipping Costs and Taxes
Shipping charges are displayed during checkout before you complete your purchase.
Applicable sales taxes may be calculated and charged separately based on the customer’s shipping destination and applicable law.
13. Contact Us
If you have any questions about shipping or your order, please contact us:
KakaGift LLC
54 Legends Pkwy Ste 172
Eureka, MO 63025
United States
Phone: +1 636-938-5691
Email: support@kakagift.com
We will make reasonable efforts to assist you with your shipping-related questions and concerns.